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Warranty Terms

WARRANTY TERMS

  • Defective product must be notified to our Customer Care Department within 48 hours of delivery received.
  • All electrical goods have a Warranty of 1 month from date of receipt to customer.
  • During Warranty period, product will be repaired.
  • Under some circumstances if product cannot be repaired It will be replaced depending on stock availability at that point of time.
  • Warranty is void if product is tampered with or repair Attempted at customers end & prior to receipt at My TeleMart ware house.
  • Warranty is void if product is not used following specific Guidelines as per manual/instruction booklet.
  • Repair requests are not entertained after expiration of Warranty.
  • My TeleMart does not supply any extra attachments.
  • Apart from one supplied in original product.
  • No loose spare parts will be supplied by My TeleMart during Warranty period.
  • My TeleMart is not responsible for replacement of product if it is Mishandled due to negligence at customers end & or if damaged during transit.
  • During Warranty period, My TeleMart will not refund money If product can be repaired or replaced.
  • For repairs/replacements under Warranty, product must be delivered to My TeleMart where house by customer at his or her own cost. Return Charges will be borne By My TeleMart under such circumstances.

(Note): in case of returning product to company by any reason, 25% charges will be deducted from actual price mention on invoice.